§ 329 Another simple problem of practical mathematics

Here is a question rather as simple as the boys-and-girls-question (cp. § 302). It had existed nearly one year in MathOverflow before I answered it under the pseudonym Hilbert7Problem (which I considered well-received in MathOverflow).
http://mathoverflow.net/questions/103816/bike-lock-puzzle

I was wondering this when using my bike lock, a combination lock with four dials, each of which has ten digits (0-9) on it in numerical order.
Suppose a bicyclist decides that, from now on, after putting in his combination on this lock, he will only give the lock one twist to close it. So, he chooses between 1 and 4 adjacent dials, and rotates them any number of spaces (other than a multiple of 10, to avoid having the lock end this procedure in a closed position!)
Unbeknown to the bicyclist, a thief is following him. The thief knows that the bicyclist uses this procedure to secure his bike. Over a period of days, the thief notes each combination the lock ends up on. What's the fewest observations that the thief needs to make before she can deduce the combination with certainty? What's the fewest observations that she needs to make before she can reduce it to 10 possibilities? How can a shrewd (but stubborn) bicyclist maximize the number of observations necessary without repeating a combination? [Kaveh, 2 Aug 2012]

If you are clever, the thief needs 49 different settings of the dials to know the correct setting with certainty. This is more than half of all 90 = 4*9 + 3*9 + 2*9 + 1*9 possible settings you can produce (when moving one dial, two adjacent dials, three adjacent dials, and all four dials, respectively, into their nine possible incorrect positions).
Let the dials be (a,b,c,d) . Let the correct position be (0,0,0,0) to have a mental picture. If you put a in eight different positions, say 1, 2, ..., 8, then the thief does not yet know with certainty the correct one - although she knows the correct positions 0 of the other three. So if you decided to turn one or more other dials leaving a at 0 , she would quickly know the complete correct setting. But if you put (a,b) , (a,b,c) , and (a,b,c,d) also in the eight different positions avoiding a = 9 , you have 4*8 = 32 positions without revealing the correct information.
You can do even better, if you choose to start with b. Then you can extend your number of settings by moving (a,b) , (b,c) , (a,b,c) , (b,c,d) , and (a,b,c,d) supplying (1+2+2+1)* 8 = 48 settings in total. (Of course the order you choose does not matter.) You would get the same opportunity with c instead of b . d however, like a , would supply only 32 possible positions.
The maximum number of different positions, before the thief has discoverd the correct one, is for n > 2 digits and an even number m of dials:
(n-2)(m/2)(m+2)/ 2 .
For an odd number m of dials you get
(n-2)((m+1)/2)^2 .